Successful projects
At GNS, successful projects define our commitment to excellence. Through tailored solutions, innovation, and collaboration, we deliver measurable results that exceed expectations and drive sustainable success.
2024 Jeddah Airport, Saudi Arabia
Exploring Opportunities at Jeddah Airport
​
GNS is leading a project to identify growth opportunities at Jeddah Airport, focusing on operational efficiency, IT infrastructure, and customer service enhancements. By collaborating with local stakeholders, GNS aims to deliver tailored solutions that align with the airport's modernization goals, driving progress and elevating passenger experiences.
2023 Palma de Mallroca, Spain
NCC & GNS Strengthen Their Business Relations
​
In May 2023, NCC and GNS signed a Letter of Intent, cementing their commitment to enhanced cooperation in the Middle East. This partnership combines NCC's regional expertise with GNS's specialized services to address the growing demands of the aviation sector. Together, they aim to drive innovation, optimize services, and deliver exceptional value to clients across the region.​
This collaboration marks a significant step toward setting new industry standards in efficiency, quality, and customer satisfaction throughout the Middle East.
2022 Customer Service Training, Kuwait
Enhancing Excellence at the Jazeera Terminal
​
The training program at Kuwait Airport for Jazeera Terminal Customer Service staff is designed to equip employees with the skills and knowledge needed to deliver exceptional passenger experiences. Participants undergo sessions focusing on customer interaction, problem-solving, and operational efficiency. Real-life simulations and role-playing exercises prepare staff to handle various scenarios, ensuring smooth and seamless service. This comprehensive training emphasizes Jazeera Airways' commitment to professionalism, hospitality, and maintaining world-class standards at every touchpoint.
2022 - 2023 Bremen Germany
Providing Interim Support with Acting Station Manager
​
For one year, our expert successfully served as the Acting Station Manager on-site in Bremen. This professional support enabled the local ground service provider to maintain seamless operations while taking the necessary time to recruit a permanent candidate for the role.
2020-2021 Palma de Mallorca, Spain
Eurowings self-handling implementation​
​
Ground.net Services played a pivotal role in the Eurowings self-handling project, from developing the business case to supporting the on-site operational implementation. Over six months, a dedicated team of six consultants oversaw key aspects, including HR processes, GSE management, procurement of uniforms and office furniture, and establishing operational procedures. Their comprehensive approach ensured a seamless and successful start to self-handling operations.
2019 Karaganda, Kazachstan
Successful Know-How Transfer
​
Karaganda Airport Handler sought support to enhance operational efficiency and streamline low-cost airline handling procedures. Our experts conducted a thorough on-site analysis of existing processes and provided a detailed improvement plan. To complement this, a team from Karaganda visited Zurich Airport to observe best practices and gain hands-on insights from our experienced Zurich team.
2018-2019 Muscat, Oman
Operational Excellence and Manpower Support
​
Over 12 months, a team of 4–7 aviation professionals supported Transom Handling at Muscat Airport across key areas including guest services, ramp services, cabin appearance, station management, strategic commercial development, recruitment, and staff training. This comprehensive support extended to operational, commercial, and HR procedures, enabling Transom to successfully pass the IATA ISAGO audit and achieve significant operational milestones.
Contact us